Hotel Policies

Payment Policy :

  • Deposit of the first night will charged upon reservation.
  • Service fee of 3% will be charged per stay.
  • All major credit cards accepted
  • Incidental security deposit of $100 is applicable upon Check-In.

Check-in/out Policy :

  • Check In: 3:00PM
  • Check Out: 10:00 AM
  • Early Check-In: $25
  • Late Check-Out: $25

Guarantee Policy :

  • A valid credit card will be required upon booking.
  • For credit card reservations, the same card(s) must be presented upon check in at the hotel
  • Management reserves the right to cancel any reservations without notice if we are notified of any fraud or illegal activities associated with the full payments received.

RESERVATIONS MADE WITH DECLINED OR INSUFFICIENTLY FUNDED CREDIT CARDS WILL BE AUTOMATICALLY CANCELLED.

Children Policy :

  • Child under 12-year old: free of charge.
  • Any children above 12-year old: $20/person/room/night.

Cancellation/Amendment Policy : This policy defines how to handle
cancellations:

  • If cancellation/amendment is made 14 days prior to your arrival date, 25$ fee will be charged.
  • If cancellation/amendment is made within 10 days of arrival, 1st night’s room rate and tax will be charged.
  • In case of no-show, 100% room rate and tax will be charged.

* The refund process will take approximately 24-48 Hours.

Complaints or Comments:

We take our guest satisfaction very seriously. Any complaint or comment regarding a stay at our motel should be made in the first instance to the motel’s duty manager at the time of your stay so that we can attempt to resolve it immediately.

Smoking Policy:

We are a non-smoking property. If found smoking inside property, penalty of $300 is applicable.

Pet Policy:

We are not a Pet-Friendly hotel. If pets found inside our rooms without our knowledge, penalty of $300 is applicable. Although, Service pets are allowed in selected rooms. Please inform at our front desk.